Negotiating Basics (part 8) - Rapport

In this video, learn about rapport and how it is useful in getting you to a win-win outcome in a negotiation. 


Video Summary:

  • A personal relationship between the prominent negotiators is often the key to success

  • Attempt to get to know the people you will be negotiating with before entering the negotiation

  • Your goal is figure out what makes the other side tick

  • Put a lot of effort and energy into getting to know the other side

  • Take a sincere interest in the other side and get to know them as individuals

  • Informal conversation and one-on-one discussions often lead to negotiating success

  • Arrive early to the negotiation and leave late so you can chat with the other side

  • Small talk before and after the meeting can help you know the other side better

  • Be sure to try to see the case from their point of view. Try walking in their shoes to gain this perspective


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