Negotiating Basics (part 8) - Rapport
In this video, learn about rapport and how it is useful in getting you to a win-win outcome in a negotiation.
Video Summary:
A personal relationship between the prominent negotiators is often the key to success
Attempt to get to know the people you will be negotiating with before entering the negotiation
Your goal is figure out what makes the other side tick
Put a lot of effort and energy into getting to know the other side
Take a sincere interest in the other side and get to know them as individuals
Informal conversation and one-on-one discussions often lead to negotiating success
Arrive early to the negotiation and leave late so you can chat with the other side
Small talk before and after the meeting can help you know the other side better
Be sure to try to see the case from their point of view. Try walking in their shoes to gain this perspective