In this video, learn how to scrutinize the other sides case by utilizing the skills of listening and questioning. Briefly gather tips on how to effectively listen and question the other side in order to make your negotiation successful.

Video Summary:

• Listen as if it is the most important thing you will ever do

• If you don't understand some information presented, be sure to speak up

• Question everything and check every single detail

• Ask open questions using the following words to begin your questions:

  • Why?

  • When?

  • Who?

  • Where?

  • How?

  • What if?

    
    

• Use the power of silence

• Examine the other sides body language to see if it reinforces or contradicts what they are saying

• Remember that untrue facts and statements are the oldest form of trickery

• Be sure to check all figures and technical details meticulously

• If you are suspicious, ask for more details